Serving Metro Minnesota, and Western Wisconsin

Contact Us

When you need an easy, convenient, and eco-friendly solution for your move, reach out to the experts at Smartpackngo.

Get Started With a Free Consultation


How It Works

With our simple 3-step process, you will be all set for your next move. We will provide the totes and supplies, and pick them up when you are finished.

Get an Estimate

Tell us about your move and we will give you an estimate based on how many totes you will need and other supplies.



We will drop off your totes and supplies a few days before you want to start packing, so you can move easily and efficiently. We pride ourselves on being flexible, so if your moving date changes, just let us know.



When you have arrived at your new location and everything is unpacked, contact us to arrange a pick-up date and we will show up to retrieve the totes and supplies.

1. What Areas do you currently serve?

We serve Minneapolis/St Paul Metro areas and all surrounding areas/cites.

2. How quickly can I get boxes delivered to my place?

We strongly recommend placing your order at least one to two weeks before you want to start packing. We’ll deliver them a few days before you want to start packing and pick them up when you’re done.

3. I am using professional movers, do you recommend I order dollies?

It’s easier on your back and greatly expedites the packing and unpacking process, we have made it easier, each package comes with a dolly for easy movement of totes/bin

4. What is your cancellation policy?

Life changes happen. Being a flexible business, we accommodate changes as long as it is at least 24 hrs. prior notice to cancel or reschedule a delivery or pick-up.

5. What if I damage or lose a rental item?

Fees for damaged products:

  • Totes: $30
  • Dolly: $100
6. What are your delivery and pick-up charges?

We offer free street-level delivery and pick-up on orders over $100 Within the Twin Cities Metro Area and its environs, and free Pickup if where you are moving is within 15miles of current property, anything outside of that range will incur additional charges. There is a $20 service fee applied to orders under $110.

7. How do I clean totes after unpacking?

We vacuum, sanitize, and inspect our totes before delivering them to you. We also perform a deep steam cleaning every quarter.

8. Do I need to tip the delivery and pick-up team?

Tipping is not mandatory, but is based on your discretion.

9. How is payment made and when is it due?

We accept Mastercard, Visa, AmEx, and Discover cards, as well as PayPal, Apple Pay, and Google Pay. When you use a credit card, a hold is placed on your card while we double-check your order. This is because we want to make sure we can accommodate your request before charging your card. Once we confirm the order, the charge will go through.

10. How much notice do you require to book a reservation/order more totes?

You can book far in advance of your moving date, and you have the opportunity to change dates up to 24 hrs. before the scheduled time for a last-minute order. Better still, call us for personalized arrangements or changes. We are a flexible and reasonable business.

11. How many totes do I need?

Please reach out to our team for a free consultation.

Get in Touch


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